Tools, Tips and Techniques

Be More Lazy

The ONE, Counterintuitive Way to Become a Better Leader.   We are delighted to welcome Michael Bungay Stanier as guest writer here at the Knowledge Bank. Michael’s recent book, The ...

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How to Ask Great Questions

Practical videos to help you develop relationships in less than 4 minutes.   Here’s a selection of some of our favourite questions. 108 straightforward ways to connect with people and ...

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Train with Passion

Peer to Peer Evaluation.   Here’s a handy little worksheet for you to try out. Organisations often use this flexible framework for stimulating peer-to-peer discussions following a ...

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Playing With Fire

Simple rules for great communication. At the bottom of this short article there is an easy to apply yet powerful exercise which can be used to underline some of the principles of effective ...

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