Professional Standards

Our attention to your detail

Endor are committed to delivering effective learning and development which creates impact. We work as professional partners to achieve your goals by providing an engaging and flexible service which is shaped by the latest approaches and innovative practices. All our experienced in-house consultants are members of: The Chartered Institute of Personnel and Development (CIPD) and the Chartered Management Institute (CMI). We are accredited to verify work for nationally recognised vocational standards and are able to assess for Chartered Management Institute awards. We are qualified to BPS level A and level B, to enable us to undertake psychometric testing and interpret occupational psychological inventories. We also hold European Federation of Psychological Association (EFPA) Certificates of Competence. For more information about our flexible range of psychometric testing services, scroll the the bottom of this page:  assessment solutions

Our associate trainers can also provide a range of professional accreditations related to their own subject specialisms.

Quality Framework

Quality is integral to everything we do. Endor Learn and Develop only commit to a new project when we know we can deliver it to the highest standards. We follow the British Institute of Learning & Development Best-Practice Standards for UK Learning and Development Providers. We apply this standard as a benchmark to ensure that all our Learning & Development activities meet quality-assured best-practice.

Additionally, receipt of the registered Servicemark® Award, demonstrates that we place great value on having an accessible and visible service agreement for use with our Clients. This means that whenever you deal with us you can always expect:

  • Prompt service with genuine attention to your needs.
  • Honesty and courtesy at all times.
  • Accessible information and materials.
  • A clear and simple way to express opinions about the service you have received.
  • A commitment to your changing needs as customers.
Download standards guidance
professional-standards

As a provider of professional advice, we are fully covered by professional indemnity insurance, with a copy of our Quality Standards Commitment available on request.

cipd opp efpa service mark cmi