There is no doubt that effective performance management can boost both productivity and morale. However for many, the term ‘performance management’ is still associated with the legacy of an old, imposed and sometimes rigid annual review process. For some, these externally developed systems are regarded as time consuming and ineffective. For this reason, a number of employers are now beginning to revisit their processes to encourage a more fluid and organic approach to employee performance management - designed to engage the employee as well as explicitly focusing on extending their capabilities and commitment. This programme presents the latest ideas and thinking on how to objectively evaluate and extend performance. We practice ways to develop credible measures of performance and then apply these assessments to build productivity in the workplace. We dispel many myths about how to translate organisational goals, how to engage employees and how best to support performance improvement. There is no one size that fits all.
This programme provides a range of practical tools and techniques, to ensure that every participant can recognise performance, reliably evaluate it and then develop appropriate activities to deliver improved results. You will also learn how to maintain and build trust with colleagues - from recognised underperformers in role through to the most capable team members.
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Who is it for?
Suitable for all. Most relevant for: managers, team leaders and anyone with a potential to influence the performance of others - trainers and human resources.