Providing constructive feedback is a powerful skill which, when applied effectively, can impact on behaviour and performance, contribute to self-esteem and lead to increased motivation. This course is designed for anyone who may need to engage in an honest conversation with another party, inside or outside of work. Feedback is successful when the receiver understands it, accepts it and can act upon it - and this session aims to equip you with the ability to raise issues in a constructive and positive manner. Progressive organisations such as Microsoft, Accenture and Deloitte have all recently dropped their annual appraisals in favour of ongoing informal feedback, on a project by project basis. Employees themselves are also demanding more continuous feedback. In particular younger workers expect lots of communication and timely feedback, from both their peers and colleagues to enhance performance in role. Significantly, research by IBM found that organisations which actively used ongoing feedback had 20% higher levels of employee engagement than those that did not.
Attend this high-impact programme and learn how to deliver what has been called ‘the single biggest opportunity to influence performance’.
Download course information
Who is it for?
Suitable for managers and staff. Useful for anyone who has to undertake honest conversations with peers, colleagues, customers, suppliers and senior managers.