Significantly improve your ability to interpret the meaning of body language and facial messages with this high-impact half day programme. What a person actually says is only a fraction of what they are communicating and this programme provides an accessible introduction into understanding and interpreting the range of non-verbal messages we all transmit. Managing your body language supports effective communication and can help minimise potential misunderstandings through a more informed approach to non-verbal messages. You will question preconceptions, challenge commonly held assumptions about de-coding non-verbal communication and acknowledge the importance of cultural considerations.
Based on the latest research, the course will reveal the most reliable ways to interpret the range of non-verbal behaviours; how to build rapport and how to improve the way you interact with those around you. You will discover how subtle micro-expressions, facial movements, vocal tone, gestures and body movements can all provide valuable clues into what others are thinking and learn to pick up on the hidden emotions which are present in all interpersonal exchanges.
Providing real life examples and tons of practical tips to help improve everyday communication, assertiveness and engagement with others.
Download course information
One day course version
Who is it for?
Suitable for all, particularly relevant for anyone interested in developing effective interpersonal relationships, applied communication skills, improving personal impact and extending their influencing skills.